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Privacy Policy

General information

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

1. Data collection on our website

Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.

 

2. General information and mandatory information - Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

The party responsible for processing data on this website is:

Hotel Rumer Hof
Gottfried Plank
Bundesstraße 11
A- 6063 Rum
Tel.: 0043 / (0) 512 26 22 15
Fax.: 0043 / (0) 512 26 22 15 55
E-Mail Hotel: info@rumerhof.at

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities of our country which you can find here: https://www.data-protection-authority.gv.at/

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

DThis site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

3. Data collection on our website - Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are: Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form / online inquiry

To protect your data the best way possible we signed a contract for processing cutomer data. When sending us an e-mail, a contact form or an online inquiry your data gets saved during processing at Hotel Rumer Hof as from easybooking.eu. Without your permission we do not pass your personal data to other parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them. The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer for concluding a contract for services and digital content

We only transfer personal data to third parties if this is required to process a contract, for example to the bank tasked with processing the payment. The data will not be transferred any further, or will only be transferred if you have explicitly agreed to it. Your data will not be passed on to third parties without explicit consent, such as for advertising purposes. The basis for data processing is Art. 6 (1b) GDPR, which permits the processing of data for the performance of a contract or for steps prior to entering into a contract.

4. Analytic Tools und Google Analytics Advertising

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP regionality

We have activated the IP anonymisation feature on this website. By doing this, Google will truncate your IP address within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the IP address be transmitted to a server of Google in the USA and truncated there. On behalf of the operator of this website, Google will use this information for evaluating your usage of the website, for compiling reports about the website activities and for providing further services in connection with website usage and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other data by Google.

Browser Plugin

You may refuse to store cookies by selecting the appropriate settings in your browser software; however, we would point out that, in this case, you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting and processing data generated by the cookie about your usage of the website (incl. your IP address), using the following link and downloading the available browser plugin and installing it: tools.google.com/dlpage/gaoptout

Right of opposition to the data collection

Most browsers are configured to accept, control or possibly disable cookies through the settings. Please note however that disabling navigation or functional cookies can cause unsatisfactory operation of the site and/or limit the service we offer. This is the path to follow to manage cookies from the following browsers:

Demographic characteristics with Google Analytics

This website uses the feature "demographic characteristics by" Google Analytics. This allows reports to be compiled which contain statements on age, gender and interests of the page visitors. These data come from interest-based advertising by Google as well as from visitor data from third-party suppliers. These data cannot be associated with any specific person. You can turn off this feature at any time in the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as set out in the section "Objection against data collection".

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes. For more information and the Google Privacy Policy, go to: www.google.com/policies/technologies/ads/. https://policies.google.com/technologies/ads?hl=en

5. Plugins und Tools 

You Tube

Our website uses plug-ins from the Google-owned site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page of this website that is equipped with a YouTube plug-in, a connection to YouTube’s servers is created, which will inform the YouTube server which of our web pages you have visited. If you are logged in to your YouTube account, YouTube will be able to update your personal profile with details of your surfing behaviour. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, see YouTube’s data protection declaration at https://www.google.de/intl/en/policies/privacy/.

Google Web Fonts

For the uniform presentation of fonts, this site uses web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you open a page, your browser loads the required web fonts into the browser cache to display texts and fonts correctly. For this purpose, your browser must establish a direct connection to Google servers. Google thus becomes aware that our website was accessed via your IP address. The use of Google web fonts is done in the interest of a uniform and attractive presentation of our online offering. This constitutes a legitimate interest within the sense of Art. 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font is used by your computer. Google LLC domiciled in the USA is certified for the US-EU data privacy agreement "Privacy Shield", which guarantees compliance with the data protection requirements applicable in the EU. You can find further information about Google Web Fonts in Google's privacy statement at https://www.google.com/policies/privacy/.

Google Maps

We incorporate maps from the “Google Maps” service, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Details processed include user IP addresses and location details, however these are not compiled without consent (generally as part of the settings in your mobile device). The data can be processed in the USA. Data protection statement:

Opening hours
HOTEL
MO - SA
06:00 - 21:00

SUN & HOLIDAYS
07:00 - 18:00
BREAKFAST
MO - SA
06:00 - 09:30

SUN & HOLIDAYS
07:00 - 10:00
RESTAURANT
MON – SAT
06:00 - 21:00

SUN & HOLIDAYS
07:00 - 18:00
HOT FOOD
MON – SAT
11:30-14:00
18:00 - 21:00
SUN & HOLIDAYS
11:30 - 18:00